Medical Information Specialist (French & English Speaking)

Responsibilities

• Triage and respond to drug information inquiries from physicians, pharmacists, nurses and patients

• Identify adverse events and product complaints and perform intake for reporting

• Translate documents and deliver responses by phone or in writing between English and French

• Coordinate responses to quality-related complaints with Quality Assurance and Regulatory Affairs

• Support medical writing, market research and sales training projects

• Maintain customer service and metrics for the Medical Communications Call Centre

Requirements

• Life Sciences or healthcare degree or equivalent

• Strong clinical background

• English C1 level and native French

• Strong translation skills

• Excellent verbal and written communication

• Must be legally eligible to work in the UK or European Union

Preferred Qualifications

• PharmD, MPharm, or BSc/MSc in Pharmacy

• Call center, medical information or pharmaceutical industry experience

• Proficiency with Microsoft Word, Excel and medical information or safety databases

About the Company

EVERSANA is a global commercialization services provider to the life sciences industry, serving more than 650 clients.